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“Our customers mean the world to us; almost as much as hearing how happy their pets are, having been treated to something special from our store”
Nothing brightens our day more than hearing from our customers, we value all feedback and work our hardest to ensure all our customers are delighted ones!Â
Now imagine opening an email to see a cat or dog wearing a collar you recently sent them, or sleeping on a bed you still remember wrapping up and proudly handing to the courier.Â
Those moments are precious, and so we thought we would:
Dachshunds have undeniably soulful eyes, they are lively, clever and hilariously playful. Meadow is all those things in spades! She’s super intelligent and loves all her toys – she knows the names of about 12 of them, so if she is asked for “Piggy”, she will go and search her toy box and bring back Piggy to be thrown for her!! The latest edition to her collection of BFFs is her Bowl & Bone Dumbo Toy, who as you can see is enjoying a puppy snuggle. Meadow is as cute as a button and we wish her and her ever-growing pack of friends nothing but happiness.
Tilly like pretty much all Cocker Spaniels are lively dogs who absolutely love love love to play! They’re known for being ‘happy’ dogs because their tails (and in fact, most of their body) is always wagging!
Tilly was bought a beautiful Tweedmill Collar and is clearly very proud of her new look
Cocker Spaniels are family-oriented dogs who love to have company with them all day. They’re sensitive, adaptable, intelligent, and love to please (and the odd treat here or there will always go down well!)
Tilly is our latest Friend Of Fletcher and we are delighted to welcome such an energetic and beautiful pup to the pack!
Ginny (on the right…in both photos happily) is mum to Whitley (on the left) and what a proud mum she is! Sporting matching Tweedmill Collars these two have stolen our hearts. Sweet-natured and playful comes as standard with Labs, they are exceptionally loving and live to make their family happy. You can see the family resemblance in Whitley, I think she must have got the white tips of her paw from mum.
These two well-behaved dogs deserve a treat just for being them, how could you resist those sparkly eyes and beautiful faces.
Simply fill in the form and upload a photo of your pet with one of our products, and each quarter we will randomly select one of our friends to win a beautiful gift.Â
We ordered a lovely new Dogs and Horses collar for our whippet puppy. The price was great, and the collar arrived super quickly – a lot faster than advertised. Packaging was excellent and the after-sales service was great. I can’t recommend highly enough. We will be ordering the next size up from Fletchers, for sure!
Thank you so much for my purchase – absolutely love the collar, amazing quality.
We bought a lovely collar for our Springer spaniel from Fletcher of London. The customer service was brilliant. The wrapping/packaging around the collar was lovely and the collar itself suits our dog so well. We are really pleased with our purchase and would use this company again (the handwritten note and treats were also a lovely touch and much appreciated, thank you)
Lovely collar and lead, beautifully made and presented. Very good value for money and very efficient and personal service. Will definitely be shopping again – soon.
Just bought a bed for my vizlsa and the advice and help I received was fantastic. The customer service team were very helpful and the delivery was very quick. So impressed with service and product quality I have been an ordered a collar and matching lead.
Get shopping for Christmas!
Was so pleased with the products, bought as a gift and love so much definitely going on to look at buying more. Customer experience fab too, really quick delivery times. Thank you Xxx
Received my order today, absolutely delighted with the quality of the products and the speed of the service. Very prompt delivery and excellent customer service! Would highly recommend this company!
Happy with throws and delivery, would use Company again.
Thank you for my recent purchase of a leather lead. It arrived in good time, beautifully packaged and even a free gift for my dog which he absolutely loved! I will shop with Fletcher of London again and highly recommend.
Love, Love, Love my cat beds from Fletchers of London. Excellent quality, delivery was extremely quick and packaged well. Would recommend this company to anyone with pooches or kitty’s that deserve the very best!! – you won’t be disappointed!
I ordered a beautiful dog bed for my mini schnauzer from Fletcher of London. I decided to call the company to see how the bed would be delivered. Karen couldn’t have been more friendly and helpful. The bed arrived the next day and I even had an email letting me know it had been sent. The bed arrived beautifully packaged and in perfect condition just like the photos it’s stunning. A fantastic service and wonderful product!
Just a friendly email to let you know when we have new products in and when we are running a sale!
