Nothing makes us happier than hearing from our customers! We value all feedback and do our best to make them happy!
Imagine opening an email to find a cat or dog wearing the collar you recently sent them, or sleeping on the bed you proudly wrapped up and sent with the courier.Â
Those moments are precious, and so we thought we would:
You can easily tell when your dogs has friends, they enjoy their company, and tend to stay close to one another.Â
In fact, your dog may ignore other dogs because they are so infatuated with their best friend. They may even share toys, water bowls, and even treats with their BFFs!
A dog’s BFF doesn’t always have to be another dog, any animal who is friendly can become your dogs favourite. This behaviour should be encouraged and is incredibly beneficial to your dog.
If you would like your dog or cat to Become a Friend Of Fletcher please visit our page here and simply fill out the form. We cannot wait to hear from you!
At Fletcher Of London we believe in quality dog products, and we love to share! With each order, you can treat your dog to a
Cats are good for physical and mental health and can also be a source of emotional support for their owners. Although cats are independent animals
Although most dogs do not require daily bathing, bathing improves their appearance, reduces odour, and helps keep their skin healthy. Dogs need baths every four
At Fletcher Of London we believe in quality dog products, and we love to share! With each order, you can treat your dog to a
Cats are good for physical and mental health and can also be a source of emotional support for their owners. Although cats are independent animals
Although most dogs do not require daily bathing, bathing improves their appearance, reduces odour, and helps keep their skin healthy. Dogs need baths every four
British weather can be unpredictable, but one thing is for certain, rain does not stop play when it comes to walks. Now stocking All-Weather, Waterproof
RatingNice products and services. I bought a cloud9 travel blanket and a coat for my border collie Dan for a 3 days hiking. Karen is super nice, helped me pick the products and also send gifts to Dan. He loves the snacks! The travel blanket is high quality and can be folded into a bag, which is very convenient especially on the train and in the tent. Overall, 10/10, would definitely choose Fletcher again.
Great experience buying and exchanging a dog coat for my pet. Karen went out of her way to make it easy to get the right product and the right fit. Excellent communication and extra effort greatly appreciated especially last minute at the holidays for me. Thank you.
Nicely packaged products, good quality. Highly recommended
I ordered a rolled leather collar for my puppy and I have to say the service i received was exceptional. I was contacted via whatsapp to ensure correct sizing and I honestly felt important and that my business was truly appreciated. The collar arrived in lovely gift wrapped paper and puppy got a complimentary blueberry chew which he loved. The collar was perfect and fitted like it had been made for him and he looks very dapper in it. I will most certainly recommend Fletchers of London in the future and I will be buying from them again. Thank you Fletchers, your service rocks !!!
Outstanding customer service, responded within an hour, ensured I got delivery on time. Nicely packaged products, good quality. Highly recommended
I bought a selection of toys for my two dogs and a friends dog and had a few questions about the best the new range of products they were stocking relating to quality. Customer service couldn’t have been more helpful so I placed the order and revised them after 2 days. Really happy with the products exactly as described and great customer experience
Karen is a shining example of what great looks like for helping customers, she hand delivered our dogs new collar a few days before Christmas and then came back the next day as it was the wrong size. She kept us fully updated throughout and was an absolute pleasure to deal with, nothing seemed to much for her. I cannot recommend Fletchers & Karen highly enough. You can see charlie sporting his proud new collar
Excellent customer service - My order arrived and was already wrapped up for Christmas without me even asking !
Loved all the products I bought! I will definitely return here for any of my dogs "needs" (mine) x
We ordered a lovely new Dogs and Horses collar for our whippet puppy. The price was great, and the collar arrived super quickly - a lot faster than advertised. Packaging was excellent and the after sales service was great. I can't recommend highly enough. We will be ordering the next size up from Fletchers, for sure!
We bought a lovely collar for our Springer spaniel from Fletcher of London. The customer service was brilliant. The wrapping/packaging around the collar was lovely and the collar itself suits our dog so well. We are really pleased with our purchase and would use this company again (the hand written note and treats were also a lovely touch and much appreciated, thank you)
Lovely collar and lead, beautifully made and presented. Very good value for money and very efficient and personal service. Will definitely be shopping again - soon.
Thank you so much for my purchase - absolutely love the collar, amazing quality.
Thank you for my recent purchase of a leather lead. It arrived in good time, beautifully packaged and even a free gift for my dog which he absolutely loved! I will shop with Fletcher of London again and highly recommend.
Love, Love, Love my cat beds from Fletchers of London. Excellent quality, delivery was extremely quick and packaged well. Would recommend this company to anyone with pooches or kitty's that deserve the very best!! - you won't be disappointed!
Just a friendly email to let you know when we have new products in and when we are running a sale!
